The GP and the practice nurse

Your first point of contact

Are you ill or do you have a question about your health? Then you go to the GP first. You choose a GP yourself, usually in your neighbourhood, and register there.

For an appointment you call the practice, or you book online.

The practice nurse

Many GPs have a practice nurse (POH). You can go to the POH for example for long-term complaints and also for mental health complaints.

Referral, interpreter and confidentiality

Do you need specialist care? Then the GP refers you, for example to the hospital or a psychologist.

You have the right to use an interpreter. Everything you discuss with the GP or the POH falls under medical confidentiality.